Instead of laying off techies who directly help users, the best place to cut IT organizations is at the top. One of the great problems in IT management, is that the big bosses typically haven’t a clue what is happening, what needs to happen, and what it all should cost.

If you are managing an IT shop and can’t write the code to render “hello world” in C, HTML, PHP, and pull “hello world” from a MySQL database using a perl script, then you are in the wrong job.’ Even with help from Google, many technical managers would fail this test and should get the boot as a result — you can’t manage what you don’t understand.

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Fire Your Boss: The best place to cut IT organizations is generally at the top.